Returns & Exchanges

At perfumesdubai, we want you to be completely satisfied with your luxury fragrance purchase. If you are not happy with your order, you may return unopened and unused items within 14 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our live chat portal with your order number and the reason for your return.

• 2.
  Prepare the Package

  Ensure the perfume is in its original, sealed cellophane packaging and securely place it in a sturdy shipping box with protective padding.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.